- How long do redemption products take to ship?
- Redeem National Consumer Promotion points
- Wolf Gourmet redemption process
The National Consumer Promotion is only available in the United States at this time.
- Once the purchased Sub-Zero and Wolf products are installed, open the website above.
- The serial numbers and the invoice are required.
- Register the products.
- Click "Begin your Redemption."
- Redemption orders ship within 8-12 weeks of placing the order.
- All approval and update emails will be sent from the Sub-Zero and Wolf Customer Service address email@example.com.
- Redemptions can only ship to a single shipping address.
- Points cannot be saved, and must be redeemed all at the same time.
- A confirmation email will be sent in 24 hours.
Any qualifying package purchased and installed by 12/31/2019 will have until 9/30/2020 to submit a claim.
For online submission issues or to change a shipping address, contact the Sub-Zero Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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