Customer Care Contact Information

Core Issue:

  • Fax number for Sub-Zero, Wolf, and Cove Customer Care
  • Mailing address for Sub-Zero or for Customer Care
  • Email address for Customer Service
  • Main phone number to Customer Service
  • Customer Advocate and Product Consultant email addresses


The main phone number to Sub-Zero, Wolf, and Cove Customer Care is 800.222.7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.

  • Toll-free number: 888.904.9653
  • Toll-free number: 800.898.1879
Customer Care

Sub-Zero Group, Inc.
6061 Basswood Dr.
Fitchburg, WI 53719

  • Mailing address:

Sub-Zero Group, Inc.
Attn: Customer Care
PO Box 44848
Madison, WI 53744-4848

See also, Locate Service.

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Customer Service

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Whether you’re shopping for appliances or have questions about those you already own, we’ve got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

Call us at (800) 222-7820

Customer Care and Support